Now In: Frequently Asked Questions
Frequently Asked Questions
On this page we will try to provide answers to some of the questions that may arise when considering a fine jewelry purchase. Making an informed decision about any purchase is often difficult and frustrating. We hope that these FAQ's will be helpful in your search for knowledge and information about jewelry and assist in selecting the right jewelry for you. For questions about Sterling Silver and to learn more
On this page we will try to provide answers to some of the questions that may arise when considering a fine jewelry purchase. Making an informed decision about any purchase is often difficult and frustrating. We hope that these FAQ's will be helpful in your search for knowledge and information about jewelry and assist in selecting the right jewelry for you. For questions about Sterling Silver and to learn more
please visit our Learn About Sterling Sliver Jewelry Page.
When will my package ship?
We normally ship the item(s) within 5-7 business days subject to availability.
How are orders packaged?
Each piece is displayed in an attractive jewelry box. The jewelry is further wrapped within secure packaging to guarantee the safety of your purchase in transport.
Can I order gift certificates?
Absolutely! Check out our Gift Cards Category.
Is Gift Wrapping Available?
Yes. We do provide a Gift Wrap option for your purchase during the checkout process.
Are the Sterling Silver Jewelry Items real?
We deal only in genuine Sterling Silver Jewelry merchandise. Each and every piece of jewelry is stamped 925 indicating a 92.5% fineness or purity of silver. Furthermore we deal with highly respected designers and manufacturers who themselves maintain a high level of quality. We assure you that the quality and genuineness of the sterling silver jewelry you purchase at ArgentoJewelry.com is second to none.
How can you sell real Sterling Silver Jewelry at such prices?
We don't have to pay for an expensive storefront and related overhead such as commissioned salespersons, all of which add to the cost of jewelry.
What if my order gets lost or damaged in shipping?
If there are any issues with a shipment, contact our Customer Care Center immediately. Please provide as much detail as you can of the items and the order. Our staff will respond to your mail immediately or give you a call. Your complete satisfaction is very important to us.
I don't like my item. Can I return the item?
Please see our Return Policies, Shipping Policies, Terms & Conditions.
Is it safe to use my credit card over the Internet?
We accept credit card payments through our secure transaction server. All credit card information is encrypted and transmitted securely for processing. This system is compatible with Internet Explorer, Netscape and other major web browsers and ensures that your credit card number is protected and cannot be viewed by outside parties.
If I am purchasing a gift for someone else, will they know how much I paid?
No. If you have sent the payment by check, we can ship to the address you have specified while placing the order. (Item will be shipped after the check is cleared) If paying by credit card, the shipment will be made to the address specified. For clear instructions on such specific shipment please use our additional comments text box at the checkout while entering billing address and shipping address.
When will my package ship?
We normally ship the item(s) within 5-7 business days subject to availability.
How are orders packaged?
Each piece is displayed in an attractive jewelry box. The jewelry is further wrapped within secure packaging to guarantee the safety of your purchase in transport.
Can I order gift certificates?
Absolutely! Check out our Gift Cards Category.
Is Gift Wrapping Available?
Yes. We do provide a Gift Wrap option for your purchase during the checkout process.
Are the Sterling Silver Jewelry Items real?
We deal only in genuine Sterling Silver Jewelry merchandise. Each and every piece of jewelry is stamped 925 indicating a 92.5% fineness or purity of silver. Furthermore we deal with highly respected designers and manufacturers who themselves maintain a high level of quality. We assure you that the quality and genuineness of the sterling silver jewelry you purchase at ArgentoJewelry.com is second to none.
How can you sell real Sterling Silver Jewelry at such prices?
We don't have to pay for an expensive storefront and related overhead such as commissioned salespersons, all of which add to the cost of jewelry.
What if my order gets lost or damaged in shipping?
If there are any issues with a shipment, contact our Customer Care Center immediately. Please provide as much detail as you can of the items and the order. Our staff will respond to your mail immediately or give you a call. Your complete satisfaction is very important to us.
I don't like my item. Can I return the item?
Please see our Return Policies, Shipping Policies, Terms & Conditions.
Is it safe to use my credit card over the Internet?
We accept credit card payments through our secure transaction server. All credit card information is encrypted and transmitted securely for processing. This system is compatible with Internet Explorer, Netscape and other major web browsers and ensures that your credit card number is protected and cannot be viewed by outside parties.
If I am purchasing a gift for someone else, will they know how much I paid?
No. If you have sent the payment by check, we can ship to the address you have specified while placing the order. (Item will be shipped after the check is cleared) If paying by credit card, the shipment will be made to the address specified. For clear instructions on such specific shipment please use our additional comments text box at the checkout while entering billing address and shipping address.